![]() ![]() If this doesn't work, you may wish to try connecting/reconnecting an external keyboard and see if it works fine. When it restarts, it should reinstall the driver on its own. Reboot the computer (without reinstalling the driver).ģ. just make sure you disconnect the external keyboard while the system is reloading.Ģ. NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. ![]() Try the steps below (and the other options if necessary) to see if this will resolve it. Just getting the driver and installing it isn't the way to fix a driver issue with the keyboard. Problem still exists, and it doesn't matter where I'm typing (Word, Internet browser, command prompt). I have tried going to HP Support and downloading every single driver (newest versions) for windows 10 for my particular laptop. So this leads me to believe the problem is OS-related.? However, when I turn sticky keys on, both shift keys work - for all keys. The left shift key has all of the same issues, plus it also cannot make capitol letters for Z,X,C,V or M, the comma key, the period key, and forward slash key (for these keys, the right shift key DOES work).Īll of the keys work for lower case letters. I also cannot get the right shift key to make a capitol Q,W,E,R or U,I,O,P. (In other words, I can't get &,*,(, or ) at all by using the right shift key). While holding the right Shift key, the following keys will not work: 1,2,3,4, as well as 7,8,9,0. Some keys will not work for Shift functions. I have never seen such a strange problem, and it renders this laptop totally useless: I have an HP Stream 11 running on Windows 10. ![]()
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